Drapers' Maylands Primary School Policies and Procedures
*At least 24hrs notice in advance for medical/dental appointments where possible.
Drapers' Multi-Academy Trust Policies & Important Documents
If you require a paper copy of any of the above policies please contact us at email@example.com.
For all other internal/trust policies, please contact firstname.lastname@example.org.
Policies are also available for Inspection at Maylands' Main Office at Settle Road, Harold Hill, Romford.
All levels of complaints are taken seriously by Drapers' Multi-Academy Trust and the schools involved.
If you are considering making a complaint, there are both formal and informal processes, depending on the severity and nature of the complaint.
We would encourage anyone making a complaint to in the first instance follow the informal route, by raising your concern with your childs Form Tutor or a member of the Senior Leadership Team at the Academy, as outlined in the Complaints Policy.
If you wish to make a formal complaint, this should be made in writing to the Principal. The Principal will then follow the procedures as laid out in the Complaints Policy above.
If you do not have access to printing facilities, please contact us and we can arrange for this to be sent to your address via the royal mail.